Cisco Cisco Customer Voice Portal 8.0(1)

Configure Dialed Numbers

Create a dialed number identification composed of the number the user dials, plus the routing
client you defined earlier. Associate this with the VRU label you defined earlier.

To configure the Dialed Numbers, use the ICM Configuration Manager as follows:

Access Unified ICM and start the services needed for the Configuration Manager. Refer to

Double-click the Configuration Manager icon on the desktop.

The Configuration Manager window opens and displays a tree structure.

Choose Tools > List Tools > Dialed Number / Script Selector List

The Dialed Number / Script Selector List window displays.

Click Retrieve to activate the Add button.

Click Add to display the additional sections of the window used for defining the dialed numbers.

On the Attributes tab, identify the two dialed numbers used for the comprehensive exercise
using the following substeps:

a.

Routing client: CVP_RC (set up earlier)

b.

Media routing domain: CISCO_Voice (the default)

c.

Dialed number string: 8005557777 (the HelloWorld exercise number)

d.

Name: auto-filled (after you enter the DN string and select another field)

The name is a combination of the routing client and the dialed number. For example:
CVP_RC.8005557777

e.

Using the drop-down set Default Label: 1234567890 (

f.

Click Save to save the dialed number definition.

Repeat the substeps to create the dial number for customhelloworld: 7005557777

Close the configuration tool.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)