Cisco Cisco Agent Desktop 10.0 User Guide

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User Interface
November 16, 2016
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User Interface
The User Interface window enables you to configure the appearance and behavior of 
Agent Desktop (when accessed under the CAD Agent node).
Toolbar
The Toolbar tab (
) enables you to complete the following tasks.
Figure 26. 
Toolbar tab
  
Adding and Removing Toolbar Buttons
The pane on the left of the Toolbar tab displays the buttons that are available to be 
used on the Agent Desktop toolbar. Buttons that are assigned show an icon next to 
them; unassigned buttons do not show an icon. 
You cannot change the hint or the shortcut key combination on any of the standard 
buttons, or assign an additional action to them. You can, however, customize the icon 
displayed on the button (see 
).