Cisco Cisco Agent Desktop 10.0 Design Guide
Configuration
June 18, 2014
15
Configuration
The supported configuration is shown in
Configuration Notes
■
Designing your implementation should be done in consultation with the
guidance of a professional (Microsoft Certified Engineer or Citrix Certified
Enterprise Administrator). This is essential to determine how many agents can
be accommodated in your chosen configuration.
guidance of a professional (Microsoft Certified Engineer or Citrix Certified
Enterprise Administrator). This is essential to determine how many agents can
be accommodated in your chosen configuration.
■
CAD can be run in mixed mode—that is, a configuration in which some agents
use Agent Desktop in the thin client environment and some agents use Agent
Desktop on a PC, with both agent setups pointing to the same CAD
services.
use Agent Desktop in the thin client environment and some agents use Agent
Desktop on a PC, with both agent setups pointing to the same CAD
services.
Figure 1.
Configuration of CAD in a Citrix/XenApp and MTS environment