Cisco Cisco Unified MeetingPlace Express 1.1 Release Note
Chapter 16 Troubleshooting and Getting Help
Problems During the Meeting
16-10
User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Problems in the Web Meeting Room
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•
Related Topics
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General Problems
Note
The information in the following topic only applies to participants in the
or the
. It does not apply to
participants in the
Problem
My web meeting room is breaking up or redrawing very slowly, or does
not stay connected.
Solution
Try the following:
•
Make sure that you are not using any other applications or processes that are
network-intensive. For example, do not download video files from the
internet while you are attending a meeting.
network-intensive. For example, do not download video files from the
internet while you are attending a meeting.
•
Choose Help > Connection Status to verify that your connection is adequate.
If not, try choosing a lower bandwidth. See
If not, try choosing a lower bandwidth. See
•
If you are attending via modem, make sure that you are not doing any other
activity that uses the available modem bandwidth.
activity that uses the available modem bandwidth.
•
If you continue to experience network connection problems, ask the meeting
moderator to reduce the speed of the web meeting room connection using
methods described in
moderator to reduce the speed of the web meeting room connection using
methods described in
.