Cisco Cisco WebEx Support Center WBS29.13 Release Notes
Remote Support FAQs
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WebEx Support Center Release Notes and FAQs
Remote Support FAQs
Version: WBS28.4
Date: November 18, 2011
Date: November 18, 2011
This page contains answers to the most frequently-asked questions about Remote Support. For
information about:
•
New Remote Support features, see the
•
Getting started
Hosting and Joining Remote Support Sessions
Sharing Applications and Desktops
Other Questions
Getting Started
Q: What do I need to start or attend Remote Support sessions?
A: To use Remote Support you will need a user account; if you do not have one, ask your site
administrator to set one up for you. Then download Remote Support from the Support page of your
Support Center service site.
For a detailed list of the computers, operating systems, and browsers that work with WebEx Remote