Cisco Cisco TelePresence Management Suite (TMS) Version 15 Installation Guide
Getting started with Cisco TMS
Cisco TelePresence Management Suite Installation and Getting Started Guide (13.2)
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the same options as when creating a new conference. The conference will be updated and new
confirmation email messages will be distributed.
confirmation email messages will be distributed.
Monitoring and managing ongoing conferences
You can monitor and control scheduled and ad hoc conferences in real-time. The most advanced views and
controls are available from the
controls are available from the
Monitoring
menu in Cisco TMS. This menu has three interactive real-time
applications to work with, described below.
Conference Control Center
The
Conference Control Center
(CCC) is a dashboard-like interface that allows you to monitor the status of
the conferences running on the network and additionally dive in and actually control and interact with the
systems in the conference.
systems in the conference.
From this control center you can create operator conferences; ad hoc conferences that let conference
operators work with individual participants in a conference outside their normally scheduled call.
operators work with individual participants in a conference outside their normally scheduled call.
This means that if a site is having a problem, or has questions, an operator can start a new conference and
add themselves and the problem site(s) to the special conference. When this conference is done, the
operator can send the site back to their originally scheduled call.
add themselves and the problem site(s) to the special conference. When this conference is done, the
operator can send the site back to their originally scheduled call.
For detail on creating operator conferences, refer to the built-in help system.