Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
■
Open system in System Navigator takes you directly to the system in Navigator, where you can modify all
supported settings for the system.
supported settings for the system.
Edit Settings
The settings available for editing on this tab will depend on the ticket type:
■
If the ticket type is Connection Error, Cisco TMS will bring up the Connection tab from Navigator.
■
For other ticket types, Cisco TMS will bring up the Edit Settings view from Navigator.
The settings and information displayed also depend on the system type. Overall, the actions and settings available
correspond to those available in
correspond to those available in
.
Ticket Filters
Add and manage filters for ticket types on this tab. Here you can manage all filters hiding tickets for the selected
system, and global filters for all systems.
system, and global filters for all systems.
Ticket Log
The tab Ticket Log contains a list of all tickets that have been raised on the system. The list is sorted by ticket status
first, and by date fixed second.
first, and by date fixed second.
Hover over the ticket type to see the ticket description as a tooltip.
System Overview
In Cisco TMS: Systems > System Overview
On this page, you can compare specific parameters on specific systems by having them presented in a table view.
The table can also be exported to Excel for further processing.
The table can also be exported to Excel for further processing.
■
All available systems are listed in a folder view to the left.
■
All available parameters are listed to the right.
After selecting the desired combination of systems and parameters, click View at the bottom of the page.
When a table has been generated, Export to Excel becomes available.
Manage Dial Plan
In Cisco TMS: Systems > Manage Dial Plan
Setting
Description
System Name
The system's display name in Cisco TMS.
H.323 ID
The alphanumeric H.323 identifier to use for contacting the system, if applicable.
E.164 Alias
The numeric E.164 alias to use for contacting the system, if applicable.
SIP URI
The SIP address to use for contacting the system, if applicable.
Table 72 Settings on the Manage Dial Plan page
117
Cisco TelePresence Management Suite Administrator Guide
Adding and Managing Systems