Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Alarms
This section displays a list of alarms raised by Cisco TMSPE. For more details on each alarm, click the Details button
on the right side.
on the right side.
All alarms and warnings raised by Cisco TMSPE Diagnostics generates a ticket in Cisco TMS.
System Status
In this table, a colored circle indicates which diagnostics run on which system. No colored circle indicates that the
test does not apply.
test does not apply.
The circles can be:
■
Green: Status is OK.
■
Orange: The diagnostics task has not started yet.
■
Red: The system has a warning or a critical error.
■
Gray: The diagnostics task is idle or disabled.
■
Blue: The diagnostics task is in-progress.
Diagnostics are run on these systems:
■
User Repository
■
Device Repository
■
User Preference, imported from the user repository
■
Phone Book
■
FindMe, if in use
■
Diagnostics
■
CMR (Collaboration Meeting Room)
VCS Communication
This section displays information for each Cisco VCS and cluster names.
Last Call Time is the date and time of the last communication between the Cisco VCS and the Cisco TMS.
Conference Diagnostics
In Cisco TMS: Administrative Tools > Diagnostics > Conference Diagnostics
This page allows administrators to identify and fix problems with existing conferences.
When to Run Diagnostics
As the task is resource intensive we recommend running it outside of normal business hours. The task can take a long
time to run, depending on the number of future conferences.
time to run, depending on the number of future conferences.
While diagnostics can be used at any time, it is particularly useful after you have made changes to your deployment
such as:
such as:
■
Dial plan:
—
Endpoints that were H.323 are moved to SIP.
—
The number range is changed on a bridge.
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Cisco TelePresence Management Suite Administrator Guide
Administrative Tools