Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
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Infrastructure:
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Conference bridges are moved behind TelePresence Conductor.
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MCUs are swapped for TelePresence Server.
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Migrating from a Cisco VCS to a Unified CM-based deployment.
How the Diagnostics Work
When Run Diagnostics is clicked, Cisco TMS checks the following for all future scheduled conferences:
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All participants exist in the database and are bookable.
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When an issue is found, the diagnostics status of the conference is set to Reported.
Go to the Activity Status page to view task progress, or click Refresh to update the page. The diagnostics task is
executed by SchedulerService and runs asynchronously.
executed by SchedulerService and runs asynchronously.
Autocorrecting Conferences
Click Autocorrect to make Cisco TMS attempt to fix selected conferences automatically.
Scenario
Autocorrect outcome
The conference route is no longer valid.
Conference is re-routed, disregarding any manual
choices made when the conference was first booked.
choices made when the conference was first booked.
This can result in:
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New dial-in numbers for the conference.
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Removal of manually configured distribution.
Any occurrence of a recurrent series needs correction.
All occurrences are re-routed, any exceptions deleted.
One or no participants left after autocorrection.
No action. These conferences will show the status
Autocorrection Failed.
Participants have been deleted from the Cisco TMS
database or are no longer routable for other reasons.
database or are no longer routable for other reasons.
Participants removed from conference.
Unable to resolve the problem for a conference
Status will show as Autocorrection Failed and the
conference must be manually edited.
conference must be manually edited.
During and after running diagnostics, you can click Refresh to update the status of conferences.
Click Run Diagnostics to remove conferences with diagnostics status Fixed from the list.
Activity Status
In Cisco TMS: Administrative Tools > Activity Status
This page contains information about events for all systems registered in Cisco TMS.
Ongoing and upcoming scheduled events are displayed automatically.
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Search for past events by modifying the Start Date and End Date fields, then click Search.
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Check Show only mine to display only events scheduled by the currently logged in user.
To apply this to the list below, click Refresh.
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Cisco TelePresence Management Suite Administrator Guide
Administrative Tools