Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
1.
Go to Systems > Navigator and locate the system.
The default view is the System Summary tab that contains a ticket list and an overview of the system and its
key settings and status.
The default view is the System Summary tab that contains a ticket list and an overview of the system and its
key settings and status.
2.
Click on the other tabs for more details about the system. The available tabs vary by system type.
3.
Click on the Settings tab for a detailed view of the system's configuration.
—
The Force Refresh button at the bottom of the page allows you to immediately pull an updated
configuration from the system.
configuration from the system.
Note that this does not work for endpoints behind a firewall/NAT.
—
Go to Edit Settings in the menu bar to edit any of the system's settings and Cisco TMS properties.
—
Most systems can be rebooted from the Edit Settings screen by clicking Boot.
Connection Settings
The Connection tab shows the parameters Cisco TMS uses to communicate with the system. If Cisco TMS fails to
reach the system when you go to Edit Settings, the Connection tab will open in its place.
reach the system when you go to Edit Settings, the Connection tab will open in its place.
To attempt reconnection with the system:
1.
Update any connection setting as required.
2.
Click Save/Try.
Swapping a System
All systems get an ID (TMS System ID) when first added to Cisco TMS. This ID is used as the system reference for
booking, permissions, and so on.
booking, permissions, and so on.
Should you need to replace a system due to theft, hardware failure, or similar, retaining the ID allows Cisco TMS to
keep the links to existing bookings and permissions.
keep the links to existing bookings and permissions.
It is not possible to swap:
■
remote endpoints.
■
an endpoint with a bridge or vice versa.
■
call control devices.
■
gateways.
■
recording servers.
While replacing bridges is possible, this is on a best effort basis and should be used with caution.
Conference Diagnostics must be run after any system has been replaced to check for any issues the replacement
has introduced with future conferences.
has introduced with future conferences.
Disallowing Booking
When a system in Cisco TMS is out of order, or awaiting a swap, we recommend preventing it from accepting new
bookings:
bookings:
1.
Go Systems > Navigator and click on the system you wish to replace.
2.
Open the Connection tab.
3.
Set Allow Bookings to No.
4.
Click Save/Try.
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Cisco TelePresence Management Suite Administrator Guide
Adding and Managing Systems