Cisco Cisco MeetingTime Quick Setup Guide
1
Troubleshooting E-Mail Notifications for
Cisco Unified MeetingPlace
Cisco Unified MeetingPlace
Release 7.1
Revised: April 3, 2011 8:31 pm
Revised: April 3, 2011 8:31 pm
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User Does Not Receive E-Mail Notifications
Problem
User does not receive e-mail notifications.
Solution
Check and correct the configuration:
Step 1
Check and correct the
in the user profile.
If the user does not have a Cisco Unified MeetingPlace user profile, then make sure that the meeting
scheduler entered the correct e-mail address for the user while scheduling the meeting.
scheduler entered the correct e-mail address for the user while scheduling the meeting.
Step 2
Check and correct the
in the user profile:
If the user does not have a Cisco Unified MeetingPlace user profile, then check and correct the
in the
.
Step 3
Verify that the system is configured to support the selected
.
For example, if an SMTP option is selected, then make sure that the
is properly configured.
Step 4
Verify that the e-mail server (for example, SMTP server or Microsoft Exchange Server) is up and
running.
running.
Step 5
(Microsoft Outlook integration only) Verify that the Cisco Unified MeetingPlace mailbox account on
the Microsoft Exchange Server can send and receive e-mail messages.
the Microsoft Exchange Server can send and receive e-mail messages.
Solution
Check the logs.