Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

Hardware—Approved MCS servers

Hard disk—146 GB minimum

RAM—2 GB minimum

For a list of approved MCS servers, see the Cisco Unified Contact Center Express 
Software and Hardware Compatibility Guide available here:

To prevent unpredictable behavior due to power failure, you must ensure 
uninterrupted power supply to the Unified CCX servers at all times.

After you install Unified CCX 8.0(1), you can access the Unified CCX 8.0(1) 
Administration web interface from a remote client system using a web browser, 
having access to your network. To install the client systems, such as Cisco Agent 
Desktop, Cisco Supervisor Desktop, and Cisco Desktop Administrator, your 
system should have the following hardware requirements:

Windows XP Professional with Service Pack 2/3, or Windows Vista 
Business/Ultimate

500 MHz Intel Pentium

512 MB RAM

650 MB available disk space

100 MB (Fast Ethernet) Network Interface card (NIC)

800x600 screen resolution

You can access Unified CCX Administration web interface using the following 
browsers:

Microsoft Internet Explorer version 6.x or later

Mozilla Firefox version 2.0 or later