Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

Installing Cisco Unified Contact Center Express Release 8.0(1)

Performing Pre-Installation Tasks

Obtain License MAC after installing Unified CCX 8.0(1)

License MAC will be displayed during system install. You must make a note of
this for ordering license files. To obtain License MAC after installing Unified
CCX 8.0(1), complete the following steps:

Step 1

Step 2

Run “show status” command. Output of this command contains the License MAC.

Obtain License MAC before installing Unified CCX 8.0(1)

To obtain License MAC prior to installing Unified CCX 8.0(1), complete the
following steps:

Step 1

Go to auto answer file generation web site.

http://www.cisco.com/web/cuc_afg/index.html

Step 2

Select Cisco Unified CCX from Product Options.

Step 3

Fill in all the configuration information used for installation, such as IP address,
hostname, and more on that site.

Answer file generated from this can be used for unattended Unified CCX 8.0(1)
installation. You can also use this answer file to generate the License MAC (based
on given parameters) so you can order the license prior to building the machine.

Caution

If you change any of the parameters or configuration information after ordering
the license, License MAC will be changed and the ordered license file may
become invalid.

To obtain a node license file for new Unified CCX servers and to obtain additional
node-locked licenses, complete the following steps: