Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Installing Cisco Unified Contact Center Express Release 8.0(1)
Installing Unified Contact Center Express
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Navigating within the Installation Wizard
For instructions on how to navigate within the installation wizard, see
Note
During installation it is possible for your monitor screen to go blank if you left it
unattended for a long time. In such a situation, it is recommended not to use the
Space bar as pressing the Space bar chooses the default option available on the
current window and moves to the next window.
unattended for a long time. In such a situation, it is recommended not to use the
Space bar as pressing the Space bar chooses the default option available on the
current window and moves to the next window.
Instead, press Escape on your keyboard to display the current screen with the
available options open for you to choose and proceed with the installation.
available options open for you to choose and proceed with the installation.
Starting the Installation
If you are installing the second node to form a cluster, you must configure the host
name or IP address of the new node on the first node. From the Unified CCX
Administration web interface of the first node, choose System > Server and enter
the IP address or host name of the second node. For more information, see the
Cisco Unified Contact Center Express Administration Guide Release 8.0(1)
name or IP address of the new node on the first node. From the Unified CCX
Administration web interface of the first node, choose System > Server and enter
the IP address or host name of the second node. For more information, see the
Cisco Unified Contact Center Express Administration Guide Release 8.0(1)
Table 8
Installation Wizard Navigation
To Do This
Press This
Move to the next field
Tab
Move to the previous field
Alt-Tab
Choose an option
Space bar or Enter
Scroll up or down in a list
Up or Down arrow
Go to the previous window
Space bar or Enter to choose Back
(when available)
(when available)
Get help information on a window
Space bar or Enter to choose Help
(when available)
(when available)