Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
Installing Unified Contact Center Express
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Installing Cisco Unified Contact Center Express Release 8.0(1)
Upgrading from a Local Disk
Before you can upgrade from a local disk, you must download the appropriate
patch file from Cisco.com and use it to create an upgrade DVD. You must create
an ISO image on the DVD from the upgrade file.
patch file from Cisco.com and use it to create an upgrade DVD. You must create
an ISO image on the DVD from the upgrade file.
To start upgrading from a local disk, complete the following steps:
Note
Simply copying the ISO file to a DVD will not work.
Step 1
When the Local Patch Configuration window displays, enter the patch directory
and patch name, if required, and click OK.
and patch name, if required, and click OK.
The Install Upgrade Patch Selection Validation window displays.
Step 2
The window displays the patch file that is available on the DVD. To update the
system with this patch, choose Continue.
system with this patch, choose Continue.
The system installs the patch, then restarts the system with the upgraded software
version running. After the system restarts, the Pre-existing Configuration
Information window displays.
version running. After the system restarts, the Pre-existing Configuration
Information window displays.
Step 3
To continue the installation, choose Proceed.
The Platform Installation Wizard window displays (see
Step 4
To continue the installation, choose Proceed or choose Cancel to stop the
installation.
installation.
•
If you choose Proceed, the Apply Patch window displays (see
Continue with Step 5.
•
If you choose Cancel, the system halts, and you can safely power down the
server.
server.
Step 5
When the Apply Patch window appears, choose No and continue with
.