Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

It is important that after the Add to Cluser operation is performed, the 
administrators must configure the failover collector settings for RTMT by 
choosing Tools > Service Parameters > AMC Service in Unified CCX 
Serviceability.

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You have completed the setting up the Unified CCX second node for HA. To 
change the configuration settings that you made or to perform additional 
configuration activities, see the Cisco Unified Contact Center Express 
Administration Guide Release 8.0(1), available here: 

You can change a LAN-based two-node setup to work over WAN. Redeploying 
Cisco Unified CCX over a WAN requires careful design and planning. Before you 
begin the process of switching your LAN deployment to a WAN deployment, you 
must ensure that the design of your WAN deployment fully addresses your 
requirements.

A successful redeployment requires three key steps:

Design your planned WAN deployment

Dismantle your current LAN deployment

Implement your planned WAN deployment

If you are using Cisco Unified CCX 7.0, switching directly from a LAN 
deployment to a WAN deployment is not supported. You must first upgrade to a 
LAN-based deployment of Cisco Unified CCX 8.0 before you can switch to a 
WAN deployment using the steps listed in this section.

To change the network deployment from LAN to WAN for a two-node setup, do 
the following: