Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

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Installing Cisco Unified Contact Center Express, Release 8.0(1)
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Access
Entrance granted to a specific user such that they have the ability to get the information they want or 
need.
Access Control
The administrative control mechanisms and policies used to selectively restrict access to specific 
resources, including files, directories, networks, servers, printers, and other devices. An Access Control 
List, for example, specifies what operations different users can perform on specific files and directories. 
Access Level
A security measure used to check the sensitivity of data and then to permit or authorize a user.
Access List
A list of users, programs, and/or processes and the level of access allowed to each.
Access Type
The specific degree of access privileges given to a user with regard to a particular device, program, or 
file.
ACL
Access Control List. A table that tells a computer operating system which access rights each user has to 
a particular system object, such as a file directory or individual file.