Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
9
Installing Cisco Unified Contact Center Express Release 8.0(1)
Installation Scenarios
Add the Second Node for HA
To add the second node for HA, follow the steps in
.
Step 6
Follow the procedure to configure the second
node to form a cluster.
node to form a cluster.
See the
.
Step 7
Perform all post-installation tasks that apply
to your site.
to your site.
For a list of post-installation tasks, see
.
Table 4
Applying a Patch During Installation of the Second Node
Task
For More Information
Table 5
Adding the Second Node for HA
Task
For More Information
Step 1
Before you make any changes to a cluster, be
sure that you have a current backup file.
sure that you have a current backup file.
For more information, see the Cisco Unified
Contact Center Express Disaster Recovery
System Administration Guide Release 8.0(1)
available here:
Contact Center Express Disaster Recovery
System Administration Guide Release 8.0(1)
available here:
Step 2
Perform all pre-installation tasks that apply to
your site.
your site.
For a list of pre-installation tasks, see
Step 3
Ensure that you have the appropriate number
of licenses to support adding a new node.
of licenses to support adding a new node.
For more information on specifying the
required number of licenses, see the Cisco
Unified Contact Center Express
Administration Guide Release 8.0(1)
available here:
required number of licenses, see the Cisco
Unified Contact Center Express
Administration Guide Release 8.0(1)
available here: