Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Unified CCX Serviceability Administration Guide Release 8.0(1)
Chapter 2 Using Alarms
Configuring Alarm Settings
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Enable or disable sending of alarms to local or remote syslog server.
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Configure alarm event level for local or remote syslog server
Select Alarm > Configuration from the Cisco Unified CCX Serviceability menu bar to access the
Alarm Configuration web page.
Alarm Configuration web page.
Related Topics
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Configuring Alarm Settings
The Alarm Configuration page is used to view and update Unified CCX Alarm Configuration for local
and remote syslogs.
and remote syslogs.
Procedure
Step 1
From the Unified CCX Serviceability menu bar, choose Alarm and click Configuration.
The Alarm Configuration web page opens displaying the local and remote syslog, Alarm Event Level
values, and remote syslog server name, if configured on your Unified CCX server.
values, and remote syslog server name, if configured on your Unified CCX server.
Step 2
The following fields are displayed on the Alarm Configuration web page.
Step 3
To update the Alarm Event Level for local or remote syslogs, check the check box before Enable Alarm
field.
field.
Step 4
Modify Alarm Event Level for the local or remote syslogs by selecting from the Alarm Event Level
drop-down list. Modify the syslog server name in case of remote syslog.
drop-down list. Modify the syslog server name in case of remote syslog.
Step 5
Click Update icon that displays in the tool bar in the upper, left corner of the window or the Update
button that displays at the bottom of the window to save your configuration. Click Clear to reset data to
the previous values.
button that displays at the bottom of the window to save your configuration. Click Clear to reset data to
the previous values.
In case of a High Availability deployment, the alarm configuration changes are automatically propagated
to the second node. If the second node cannot be contacted, an alert message indicating that the update
has failed on the remote node is displayed.
to the second node. If the second node cannot be contacted, an alert message indicating that the update
has failed on the remote node is displayed.
Field
Description
Local Syslogs
Enable Alarm
Use the check box next to Enable Alarm field to enable or disable the alarms for
local syslog.
local syslog.
Alarm Event Level Lists the alarm severity level.
Remote Syslogs
Enable Alarm
Use the check box next to Enable Alarm field to enable or disable the alarms for
remote syslog.
remote syslog.
Alarm Event Level Lists the alarm severity level.
Server Name
IP address or host name of the Syslog server to which system should send the
alarm messages. If you are using CiscoWorks, enter the IP address or the host
name of the CiscoWorks server.
alarm messages. If you are using CiscoWorks, enter the IP address or the host
name of the CiscoWorks server.