Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
5-2
Cisco Unified CCX Serviceability Administration Guide Release 8.0(1)
Chapter 5 Using Help
For This Page Menu Option
For This Page Menu Option
To access context-sensitive help, open the web page for which you want help and choose Help > For
This Page from the Unified CCX Serviceability menu bar. The Unified CCX Serviceability online help
displays information that is specific to the open web page.
This Page from the Unified CCX Serviceability menu bar. The Unified CCX Serviceability online help
displays information that is specific to the open web page.
Troubleshooting Tips Menu Option
The Unified CCX system provides the Troubleshooting Tips tool as a way for you to search the
troubleshooting wiki page for suggestions on how to solve problems that may arise in the performance
of your Unified CCX system.
troubleshooting wiki page for suggestions on how to solve problems that may arise in the performance
of your Unified CCX system.
Note
For more information, see the Troubleshooting Wiki page:
.
To access the Troubleshooting Tips wiki page, choose Help > Troubleshooting Tips from the Unified
CCX Serviceability Administration menu bar.
CCX Serviceability Administration menu bar.
Unified CCX Documentation Link Option
To access the complete Unified CCX documentation set for Unified CCX, and Unified IP IVR, choose
Help > Cisco Unified CCX Documentation on Cisco.com from the Unified CCX Administration menu
bar. A new browser window opens to display the following documentation index page:
Help > Cisco Unified CCX Documentation on Cisco.com from the Unified CCX Administration menu
bar. A new browser window opens to display the following documentation index page:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html
.
Glossary
Opens a glossary of definitions for terms used in Cisco Unified CCX and
Cisco Unified IP IVR.
Cisco Unified IP IVR.
View PDF
Opens a PDF
1
version of the Cisco Unified CCX Serviceability
Administration Guide.
Contents
Displays the contents of the Cisco Unified CCX Serviceability
Administration Guide online help files in the left pane of the online help
window.
Administration Guide online help files in the left pane of the online help
window.
Index
Displays the index of the Cisco Unified CCX Serviceability
Administration Guide online help files in the left pane of the online help
window.
Administration Guide online help files in the left pane of the online help
window.
1.
PDF = Portable Document Format
Table 5-1
Online Help Menu Options
Menu Option
Description