Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Bulletins
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NUANCE
Modify the Nuance startup file. The path name to the startup file follows:
C:\Nuance\V8.5.0\mrcp\watcher.startup.
Make the following modifications as appropriate:
Configurations with TTS:
•
Add the parameter “tts.ResourceName=en-US-female” to the command line for the vocalizer TTS process (for the U.S. English female voice,
which is the default). Also remember to update this value appropriately for different voice packs; for example, for Australian English male voice,
set it to en-AU-male.
set it to en-AU-male.
•
If you are running two or more vocalizer TTS processes on the same machine, you must set tts.Port and dictionary.Port parameters for all except
one TTS process. The default value for tts.Port is 32323 and the value for dictionary.Port is 22552. For every additional vocalizer process, this
needs to be explicitly set to a number other than the default.
needs to be explicitly set to a number other than the default.
If you are using the default 2 port license included with the Nuance Vocalizer installation and have not purchased licenses, you need to do the
following to enable TTS to work. This is usually the case if you are setting up TTS for demo or lab purposes.
The Nuance startup file by default points to an invalid Vocalizer 4.0 license file. To correct it, modify the existing line for TTS nlm as described
below:
From: nlm %MRCP%/voclicense.txt
To: nlm %VOCALIZER%/license.txt
After making these changes, you will need to restart the services as described in the vendor's documentation.