Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
Chapter 5 Provisioning Additional Subsystems
Provisioning the HTTP Subsystem
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Provisioning the HTTP Subsystem
Note
The HTTP subsystem is available only if your system has a license installed for
one of the following product packages:
- Unified IP IVR
- Unified CCX Premium
one of the following product packages:
- Unified IP IVR
- Unified CCX Premium
The Cisco CRS system uses the HTTP subsystem to enable CRS applications to
respond to requests from a variety of web clients, including computers and IP
phones.
respond to requests from a variety of web clients, including computers and IP
phones.
Note
If you are not using HTTP applications, you do not need to provision the HTTP
subsystem.
subsystem.
The CRS system uses subdirectories in the Cisco CRS installation directory to
store text substitution, eXtensible Style Language (xsl) templates, static and
dynamic web pages, and Java Servlet Pages (JSPs).
store text substitution, eXtensible Style Language (xsl) templates, static and
dynamic web pages, and Java Servlet Pages (JSPs).
Note
Use the Document Management page to upload these documents. For more
information on the Document Management page, see
information on the Document Management page, see
To provision the HTTP subsystem, you need to provision HTTP triggers. HTTP
applications use triggers to activate the application in response to an incoming
HTTP message.
applications use triggers to activate the application in response to an incoming
HTTP message.
In addition—if necessary—you can change the TCP/IP port used by the HTTP
server.
server.
This section describes:
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