Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 5 Provisioning Additional Subsystems
Provisioning the Unified ICME Subsystem
The Unified ICME VRU Script area of the Unified ICME Configuration web page
opens.
opens.
Step 4
Use this web page to specify the following:
Step 5
Click Add.
The Unified ICME VRU Script area closes, and the name of the VRU script you
added appears in the Unified ICME VRU Scripts summary web page.
added appears in the Unified ICME VRU Scripts summary web page.
You are now ready to provision any additional subsystems your CRS applications
require or to begin configuring CRS applications. See
require or to begin configuring CRS applications. See
Field Name
Description
VRU Script Name
A name for the VRU script you want to add.
Script
(Drop-down menu.) The CRS script that you want to associate with the
VRU script. You can select the script from the drop-down list or click the
Edit button to specify a new script.
VRU script. You can select the script from the drop-down list or click the
Edit button to specify a new script.
To specify a new script, click Edit, enter the script name in the dialog box, and click OK. The User
Prompt dialog box closes, and the name you entered appears in the Script field.
Prompt dialog box closes, and the name you entered appears in the Script field.
Note
If you enter the script name as a file URL, enter the value with double backslashes (\\). For
example, file://c:\\temp\\aa.aef
example, file://c:\\temp\\aa.aef