Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 8 Managing the Cisco CRS System
Managing the Control Center
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Server Details
You can access detailed information about particular server’s configuration by
completing the following steps.
completing the following steps.
Procedure
Step 1
From the CRS Administration menu bar, choose System > Control Center.
The Control Center/Servers summary web page opens.
Step 2
Click a Server Name hyperlink on the servers navigation bar.
The Control Center/Servers Configuration web page opens.
Step 3
Click a Server Name hyperlink on the servers navigation bar.
The Control Center/Servers Configuration web page opens.
Step 4
Click the Server Details hyperlink.
The following details display in a separate window:
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Computer name
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Server IP address
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Server host name
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State
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Hardware type
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Install time
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Last restart
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Hardware properties
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Services for enabled components (regardless of state)
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Software version
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Time of upgrade