Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

Page of 448
 
8-19
Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
 
Chapter 8      Managing the Cisco CRS System
Managing the Cisco CRS Engine
Step 3
Move the cursor over the status icon next to the service name you want to monitor. 
One of messages listed in the following table appears to display the current 
service status: 
Step 4
To obtain more information about a server, click the icons in the Info column:
Logs icon. Accesses the Server Traces summary page.
Details icon. Accesses property information about the server.
Controlling the Auto Refresh Interval
When you start or stop a service, the CRS system refreshes the information in the 
Status area at regular intervals so you can monitor the status of the system or 
subsystems across the cluster.
To configure the auto-refresh setting perform the following steps.
Procedure
Step 1
From the CRS Administration menu bar, choose System > Control Center.
Status Message
Description
Initializing 
The subsystem is in the process of initializing itself.
Shutting Down
The subsystem is in the process of shutting down.
Note
Completion of a subsystem shutdown varies from subsystem to 
subsystem. While the Shutting Down state may be too quick to register 
for some subsystems, other subsystems may be in the Shutting Down 
state for a prolonged period of time. 
Shutdown
The subsystem has completed the process of shutting down.
In Service
The subsystem initialized successfully and is serving with full functionality.
Partial Service
The subsystem detected at least one error during initialization and is serving with 
reduced functionality.
Out of Service
The subsystem failed to initialize or is not ready to serve for some other reason.