Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

Chapter 8 Managing the Cisco CRS System

Managing CRS LDAP Server Information

8-26

Cisco Customer Response Solutions Administration Guide, Release 6.0(1)

Additional AD Information

An AD domain provides centralized machine management as the machines inherit
policies from the domain controller. Refer to the following websites for more
information:

•

http://www.microsoft.com/windows2000/server/evaluation/features/dirlist.asp

•

http://www.windowsitpro.com/Articles/Print.cfm?Action=Print&ArticleID=81
78

•

http://www.microsoft.com/technet/prodtechnol/windows2000serv/technologie
s/activedirectory/deploy/projplan/adarch.mspx

•

http://ais.msu.edu/AD_Child_Domains.htm

If you include voice servers in an AD domain, be aware of the following support
information:

•

Unified CM servers are not supported in an AD domain.

•

Cisco CRS servers are not supported in an AD domain.

•

Cisco Unified ICME Release 7.0 servers are supported in an AD domain.

Additional ND Information

Refer to the following websites for more information:

•

http://wp.netscape.com/directory/v4.0/faq.html

•

http://docs.hp.com/en/internet.html#Netscape%20Directory%20Server

•

http://www.redhat.com/software/rha/directory/

Migrating LDAP Information

Although configuring the LDAP directory is typically a one-time process
performed during installation, CRS supports migrating from one LDAP directory
to another. After migration, all the CRS configuration information is available in