Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
Chapter 3 Provisioning Telephony and Media
Provisioning ASR and TTS in Cisco CRS
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Step 5
Click Add to apply changes.
Your changes appear in the MRCP ASR Server list web page. You are now ready
to provision MRCP ASR Groups.
to provision MRCP ASR Groups.
Provisioning MRCP ASR Groups
Use the MRCP Groups Configuration web page to specify information about
MRCP ASR dialog control groups, which enable CRS applications to use speech
recognition.
MRCP ASR dialog control groups, which enable CRS applications to use speech
recognition.
Note
You must have a MRCP ASR Provider defined before you can provision a MRCP
ASR Group. Also, you should configure MRCP ASR Servers for the specific
MRCP Provider before configuring the MRCP ASR Groups. This allows users to
configure languages for the groups based on the languages supported by the
configured servers.
ASR Group. Also, you should configure MRCP ASR Servers for the specific
MRCP Provider before configuring the MRCP ASR Groups. This allows users to
configure languages for the groups based on the languages supported by the
configured servers.
Procedure
Step 1
From the CRS Administration menu bar, choose Subsystem > MRCP ASR.
The MRCP ASR Providers list web page opens, displaying the MRCP Providers
area.
area.
Step 2
Click the MRCP ASR Dialog Groups hyperlink.
The MRCP ASR Dialog Group Configuration web page opens.
Note
For a complete description of all columns, icons, and buttons on this page,
see
see
in
Step 3
Click the Add MRCP ASR Dialog Control Group hyperlink.
The MRCP ASR Dialog Group Configuration web page opens.