Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

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Chapter 3      Provisioning Telephony and Media
Provisioning ASR and TTS in Cisco CRS
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Step 5
Click Add to apply changes. 
Your changes appear in the MRCP ASR Groups list web page.
Provisioning the MRCP TTS Subsystem
The MRCP TTS subsystem converts plain text (UNICODE) into spoken words in 
order to provide a user with information or prompt a user to respond to an action. 
For example, a company might use TTS to read back a customer’s name, address, 
and telephone number for verification before the company ships a requested 
product to the customer’s location. Or a customer might dial into a pre-designated 
phone number, access a voice portal, and listen to the latest weather report or 
stock quotes. TTS can also convert e-mail text to speech and play it back to the 
customer over telephone. 
To provision the MRCP TTS subsystem, you need to define the following:
MRCP TTS Providers—Information about the vendor of your TTS system.
MRCP TTS Servers—Information about the TTS server’s name, port 
location, and available languages.
MRCP TTS Default Genders—Information about the default gender setting 
for the Locales specified during TTS Server provisioning.
This section contains the following topics:
Provider Name
Select a MRCP Provider name from the drop-down list that contains 
a list of all previously defined provider names.
Enabled Languages
Select the language(s) that you wish to configure for this group from 
the list displayed. 
The displayed languages represent the locales configured for all 
MRCP ASR servers for the specified provider. If there are no MRCP 
ASR servers configured, no languages are displayed. In this case, you 
will need to update the group configuration once MRCP ASR servers 
have been configured for the specified provider.
Field Name
Description