Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

Before you run this tool, obtain your CRS 6.0 license file or upgrade license file 
and copy the file to any computer in the network.

To run the License Upgrade tool, perform the following steps on any server in the 
Cisco CRS cluster.

Insert the Cisco CRS Pre-Upgrade Tool CD.

The Pre-Upgrade Tool starts automatically. After a few minutes, the 6.0 License 
Upload Tool window appears.

In the 6.0 License Upload Tool window, enter the path to the location where your 
6.0 licenses are stored, and then click Upload.

The system uploads the license files to the LDAP server and displays the Upload 
Completed window.

In the Upload Completed window, click OK.

Before you install or upgrade Cisco CRS or any of its components, the latest 
version of the Windows 2003 Server operating system provided by Cisco must be 
running on the server on which you perform the installation or upgrade.

In addition to installing the operating system, make sure to install any applicable 
Cisco-provided operating system service releases.

If you want to be able to use the Cisco CRS Admin Utility to change the 
CRSAdministrator or the CCM Service passwords, make sure that each server in 
the Cisco CRS cluster has the same Windows Administrator password. For more 
information about this utility, refer to Cisco Customer Response Solutions 
Administration Guide.