Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide

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Cisco Unified Contact Center Express Installation Guide, Release 7.0(1)
Chapter 11      Performing the Initial Setup of Cisco Unified CCX
Performing the Single Node Setup for a Deployment with Cisco Unified CM
To continue with the initial setup of Cisco Unified CCX, see the appropriate 
section for your deployment:
  •
Performing the Single Node Setup for a Stand Alone Deployment with Unified 
CM
  •
Performing First Node Setup for a High Availability Deployment with Unified 
CM
  •
Performing the Add to Cluster Setup for a Deployment with Cisco Unified CM
  •
Performing the Restore Setup 
  •
Performing the Initial Setup for a Deployment with Cisco Unified CME
Performing the Single Node Setup for a Deployment 
with Cisco Unified CM
When you access Cisco Unified CCX Administration for the first time, the system 
automatically initiates the initial setup procedure.
If you are deploying Cisco Unified CCX with Cisco Unified CM in a deployment 
with one node, perform the setup procedure that is described in this section. You 
perform this procedure one time to provide information about Cisco Unified CM, 
license files, and other system parameters.
Note
Before you begin the setup procedure, review the information in the Obtaining 
License Files section of Chapter 3.
After you complete the Single Node setup procedure, refer the section Performing 
the Restore Setup Procedure in this chapter to restore the backed-up Cisco Unified 
CCX data.
To perform the initial setup, follow these steps:
Step 1
Access Cisco Unified CCX Administration. The Cisco Unified CCX 
Administrator Setup page displays. In addition, a pop-up window prompts you to 
disable the CSA before you proceed.