Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Unified Contact Center Express Installation Guide, Release 7.0(1)
Chapter 11 Performing the Initial Setup of Cisco Unified CCX
Performing the Single Node Setup for a Deployment with Cisco Unified CM
To continue with the initial setup of Cisco Unified CCX, see the appropriate
section for your deployment:
section for your deployment:
•
Performing the Single Node Setup for a Stand Alone Deployment with Unified
CM
CM
•
Performing First Node Setup for a High Availability Deployment with Unified
CM
CM
•
Performing the Add to Cluster Setup for a Deployment with Cisco Unified CM
•
Performing the Restore Setup
•
Performing the Initial Setup for a Deployment with Cisco Unified CME
Performing the Single Node Setup for a Deployment
with Cisco Unified CM
with Cisco Unified CM
When you access Cisco Unified CCX Administration for the first time, the system
automatically initiates the initial setup procedure.
automatically initiates the initial setup procedure.
If you are deploying Cisco Unified CCX with Cisco Unified CM in a deployment
with one node, perform the setup procedure that is described in this section. You
perform this procedure one time to provide information about Cisco Unified CM,
license files, and other system parameters.
with one node, perform the setup procedure that is described in this section. You
perform this procedure one time to provide information about Cisco Unified CM,
license files, and other system parameters.
Note
Before you begin the setup procedure, review the information in the Obtaining
License Files section of Chapter 3.
License Files section of Chapter 3.
After you complete the Single Node setup procedure, refer the section Performing
the Restore Setup Procedure in this chapter to restore the backed-up Cisco Unified
CCX data.
the Restore Setup Procedure in this chapter to restore the backed-up Cisco Unified
CCX data.
To perform the initial setup, follow these steps:
Step 1
Access Cisco Unified CCX Administration. The Cisco Unified CCX
Administrator Setup page displays. In addition, a pop-up window prompts you to
disable the CSA before you proceed.
Administrator Setup page displays. In addition, a pop-up window prompts you to
disable the CSA before you proceed.