Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Unified Contact Center Express Installation Guide, Release 7.0(1)
Chapter 11 Performing the Initial Setup of Cisco Unified CCX
Accessing Cisco Unified CCX Administration
Accessing Cisco Unified CCX Administration
You must access the Cisco Unified CCX Administration web interface through its
Authentication page to perform the initial setup procedure.
Authentication page to perform the initial setup procedure.
After you complete the installation of Cisco Unified CCX 7.0(1), when the server
reboots, the Cisco Unified CCX Administration Authentication page displays on
the server. You can then take either of these actions to access Cisco Unified CCX
Administration:
reboots, the Cisco Unified CCX Administration Authentication page displays on
the server. You can then take either of these actions to access Cisco Unified CCX
Administration:
•
Log in to Cisco Unified CCX Administration from the Authentication page
Before you start Cisco Unified CCX Administration, ensure that the Internet
Explorer pop-up block is turned off. To do so, from Internet Explorer, choose
Tools > Pop-Up Blocker > Turn Off Pop-Up Blocker.
Explorer pop-up block is turned off. To do so, from Internet Explorer, choose
Tools > Pop-Up Blocker > Turn Off Pop-Up Blocker.
To log into Cisco Unified CCX Administration, perform the following steps. If
you want to bookmark the Authentication page, complete the following procedure
before you do so.
you want to bookmark the Authentication page, complete the following procedure
before you do so.
Step 1
If you exited the Authentication page when it appeared after you installed Cisco
Unified CCX and the server rebooted, take one of these actions:
Unified CCX and the server rebooted, take one of these actions:
•
On the Cisco Unified CCX server, choose Start > Programs > Cisco Unified
CCX Administrator > Application Administration.
CCX Administrator > Application Administration.
•
From any computer in the network that meets the requirements described in
the Client System Requirements section of Chapter 3, enter the following
URL in a web browser, where servername is the host name or the IP address
of the server on which you installed Cisco Unified CCX:
the Client System Requirements section of Chapter 3, enter the following
URL in a web browser, where servername is the host name or the IP address
of the server on which you installed Cisco Unified CCX:
http://servername/AppAdmin
If you access a server on which you will perform the server setup procedure,
enter the IP address or the host name of that server.
enter the IP address or the host name of that server.
The Authentication page displays.
Note
If you see a page that says Page cannot be displayed, the Cisco Node Manager
might not yet be fully operational. In this case, wait for a few minutes and then
try again.
might not yet be fully operational. In this case, wait for a few minutes and then
try again.