Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Quick Setup Guide

To convert a file from the format of one application to the format of another 

application, or to move data out of one file and import it into another file. 

A formula, evaluated when a Cisco CRS script executes, to determine the value of 

a variable. 

An item in a database record. For example, Name, City, or Zip Code. A group of 

fields make up a record. 

A set of spoken phrases or DTMF digits that can be recognized by a script. 

An optional server in a Cisco CRS deployment that provides failover capability. A 

high availability server automatically takes over for its corresponding active server 

within 5 seconds if the active server becomes unavailable. 

See Unified ICME.

See IVR.