Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Quick Setup Guide

This section contains the following: 

This section describes how to install and configure Unified CM for Unified IP IVR.

Unified CM:

Provide features for which organizations have traditionally used PBX systems. Unified CM uses 
open standards, such as TCP/IP, H.323 standards (for packet-based multimedia communications 
systems), and Media Gateway Control Protocol (MGCP).

Allow deployment of voice applications and the integration of telephony systems with Intranet 
applications.

Unified CM Must be installed on the Cisco Media Convergence Server (MCS).

Follow the step-by-step installation instructions for Unified CM included in the Installing Cisco Unified 
Communications Manager Guide. See 

.

There are no Unified CCE specific installation prerequisites or instructions for Unified CM. You can find 
the guide and the other guides mentioned at the 

Once Unified CM installation is complete, configure Unified CM as described in the next section. 

Prior to proceeding with configuration, ensure that:

By using the System > Cisco Unified CM menu selection from the Unified CCX Administration 
web page, verify that Unified CM has been created on a Unified CM server.