Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide
Chapter 3 Descriptions of Historical Reports
Report Footnotes
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Cisco CRS Historical Reports User Guide, Release 6.0(1)
Report Footnotes
In some cases, the last page of a report may contain one of the footnotes shown in
the following table:
the following table:
Report Footnote
Explanation
This report exceeds the configured maximum
number of records for a report. Some records
will not be included.
The setHistMaxRecCount utility has been used to
limit the number of records processed for reports
and the data in the report period includes more
records than this limit.
limit the number of records processed for reports
and the data in the report period includes more
records than this limit.
For information about the setHistMaxRecCount
utility, refer to Cisco CRS Historical Reports
Administrator and Developer Guide.
utility, refer to Cisco CRS Historical Reports
Administrator and Developer Guide.
This report might not include complete data
for calls received after date time
.
The report period ends after date and time, but
your Cisco CRS deployment includes two servers
on which the Database component is installed and
the data on these servers has not yet been
synchronized past date and time.
your Cisco CRS deployment includes two servers
on which the Database component is installed and
the data on these servers has not yet been
synchronized past date and time.
If you see this footnote, you can take one of these
actions:
actions:
•
Wait a few minutes then generate the report
again
again
•
If a failover has occurred, wait until the
standby server falls back
standby server falls back
•
Generate the report again, but specify a period
end time that is before date and time
end time that is before date and time