Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide

When you load report settings, you specify the name of the Report Settings file in 
which the settings that you want are saved. When the report loads, these settings 
appear in the various fields in the CRS Historical Reports main window.

To load report settings from the Cisco CRS Historical Reports client main 
window, perform the following steps. If the client software is stopped, you can 
start the client software and load a Report Settings file in one step by choosing the 
Report Settings file in the directory in which it is stored.

You cannot load a report settings file that contains settings for a report for which 
you do not have access. You also cannot load a report settings file if the file was 
created when the client language was different than the current language.

In the Reporting Task area of the CRS Historical Reports main window, click 
Load Existing Report Setting.

You may also click the Open tool or choose File > Open.

The Open dialog box appears, showing the File List pane.

If the Report Settings file that you want appears in the File List pane, double-click 
the name of the file, or click the name of the file and then click Open. 

If the Report Settings file does not appear, use the Look In drop-down arrow, the 
Folder Name pane, or the Save In tools to specify the directory. Then double-click 
the name of the file, or click the name of the file and then click Open.

TheCisco CRS Historical Reports main window appears. The General and 
Detailed report settings fields contain settings from the Report Settings file.