Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

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Chapter 4      Generating Historical Reports
The Report Viewer
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Changing the Display Size
To change the size of the report display, click the Display Size drop-down arrow 
and choose the value that you want. 
You can also select the value that appears in this field, enter a value between 25% 
and 400%, and press the Enter key.
Moving Through the Report
To make the most efficient use of system resources, the Cisco Unified CCX 
Historical Reports client loads pages on demand as you move through the report. 
The Page Number field in the Report Viewer window shows the number of the 
currently displayed page. To its right, the Page Count field shows how many pages 
the report contains. 
The Page Count field does not show the total number of pages until all pages of a 
report have been loaded. Instead, it shows the number of the currently displayed 
page followed by a plus sign (+) to indicate that the report contains additional 
pages.
You can move through a report one page at a time or jump to any specific page. 
The following table shows how to move through a report:
To Make This Move 
When Viewing a Report
Perform This Action in the Report Viewer Window
Move forward one page
Click the Go To Next Page tool.
Move backward one page Click the Go To Previous Page tool.
Move to the last page
Click the Go To Last Page tool.
Move to the first page
Click the Go To First Page tool.
Move to a specific page
Select the number that appears in the Page Number 
field, enter the page number that you want, and then 
press the Enter key.