Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

When you use detailed report settings, you can cause scheduled reports to include 
only specific information or to display information in a particular order. Detailed 
report settings include a sorting method and a filter parameter.

Detailed settings are optional. If you do not choose a detailed setting, the report 
will contain all relevant information presented in a default order.

To specify a sorting method and a filter parameter for a scheduled report, follow 
these steps:

In the Cisco Unified CCX Historical Reports main window, click the Generate 
and View Historical Reports radio button.

Click the Detailed tab.

Choose detailed settings just as you do when you generate a report. See the 

 for complete instructions.

After choosing these settings, you must choose schedule settings before the 
schedule will execute.