Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
IN-1
Cisco Unified CCX Database Schema Guide, Release 8.0(1)
I N D E X
A
accountNumber field
in ContactCallDetail table
in DialingList table
active field
in AreaCode table
in CampaignCSQMap table
in Campaign table
in ContactServiceQueue table
in CrsApplication table
in CrsGroup table
in CrsTrigger table
in DialingList table
in ResourceGroup table
in ResourceSkillMapping table
in Resource table
in RmonUser table
in SkillGroup table
in Skill table
in Supervisor table
in TeamCSQMapping table
in Team table
AgentConnectionDetail table
agentID field
in AgentStateDetail table
AgentStateDetail table
ansMachineRetry field
in Campaign table
applicationEnabled field
in CrsApplication table
applicationID field
in ContactCallDetail table
in CrsApplication table
applicationName field
in ContactCallDetail table
in CrsApplication table
in CrsTrigger table
applicationServerID field
in WorkflowTask table
applicationTaskID field
in ContactCallDetail table
applicationType field
in CrsApplication table
areaCode field
in AreaCode table
AreaCode table
assignedTeamID field
in Resource table
autoAvail field
in Resource table
autoWork field
in ContactServiceQueue table
availableAgents field
in RtCSQsSummary table
in RtICDStatistics table
avgTalkDuration field
in RtCSQsSummary table
in RtICDStatistics table
avgWaitDuration field
in RtCSQsSummary table
in RtICDStatistics table
B
badCallTag field