Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Chapter 2 CRS Editor Palette Step Descriptions
Media Steps
describes the properties of the Filter tab of the Name To User
customizer window.
Play Prompt Step
Use the Play Prompt step to play back specified prompts to the caller.
Note
When any previous escalating prompt in the script enters the Play Prompt step, it
is reset to the first prompt in its list.
is reset to the first prompt in its list.
The customizer window of the Play Prompt step contains three tabs:
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•
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The following sections describe these tabs.
Table 2-79
Name To User Properties—Filter Tab
Properties / Buttons
Description
Input Length
Variable indicating the minimum number of digits
required before automatically checking for a caller
match.
required before automatically checking for a caller
match.
This property applies only to CMT (Cisco Media
Terminated) channels.
Terminated) channels.
Terminating Digit
Variable indicating the key used to indicate the
end of caller input.
end of caller input.
Cancel Digit
Variable indicating the key the caller presses to
start over.
start over.
Note
The Cancel key works only until the
number of maximum retries is reached.
number of maximum retries is reached.