Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Chapter 2 CRS Editor Palette Step Descriptions
Media Steps
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
The customizer window of the Voice Browser step contains three tabs:
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The following sections describe these tabs.
Note
The Voice Browser step works with either an ASR channel or a CMT channel. If
you invoke it with a contact not associated with one of these channels, a
ChannelUnsupportedException error results.
you invoke it with a contact not associated with one of these channels, a
ChannelUnsupportedException error results.
General tab (Voice Browser step)
Use the General tab of the Voice Browser script editor step to select a Document
variable that contains the name of what to open. This document variable points
the browser toward the specific URL from which you can invoke the Voice
Browser and run it.
variable that contains the name of what to open. This document variable points
the browser toward the specific URL from which you can invoke the Voice
Browser and run it.
Note
You need to create the Document variable first using the Create URL Document
step before you can specify the variable name in the Voice Browser step.
step before you can specify the variable name in the Voice Browser step.