Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Chapter 2 CRS Editor Palette Step Descriptions
Prompt Steps
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Telephone Number
The Telephone Number generator type supports only one constructor: (String
number). The parameter “number” is a String object specifying the telephone
number to be played out as a sequence of digits.
number). The parameter “number” is a String object specifying the telephone
number to be played out as a sequence of digits.
The character is replaced with 250 ms of silence if the string contains any of the
following characters: “ - ( ). Otherwise, the string is automatically formatted.
following characters: “ - ( ). Otherwise, the string is automatically formatted.
Automatic formatting of the string inserts 250 ms of silence between sections of
digits. These sections follow the following rule: “XXX-XXX-XXX-XXXX”
unless there are exactly five digits in the string, in which case the string is
considered to be a single section of five digits.
digits. These sections follow the following rule: “XXX-XXX-XXX-XXXX”
unless there are exactly five digits in the string, in which case the string is
considered to be a single section of five digits.
An “x” character is played back as “Extension”. DTMF digits
(“ABCD0123456789#*”) are played back normally.
(“ABCD0123456789#*”) are played back normally.
A string of the form “*xx” where x is a Dual Tone Multi-Frequency (DTMF)
digit (“0123456789”) is played back as “star xx” (for example,“*69” is played
back as “star sixty-nine”).
digit (“0123456789”) is played back as “star xx” (for example,“*69” is played
back as “star sixty-nine”).
Credit Card Number
The Credit Card Number generator type supports only one constructor: (String
number). The parameter “number” is a String object specifying the credit card
number to be played out as a sequence of digits.
number). The parameter “number” is a String object specifying the credit card
number to be played out as a sequence of digits.
If the specified credit card number includes “-”, then it is played as is, replacing
the “-” character with 250 ms of silence; otherwise the number is automatically
separated into sections of four digits and played back with 250 ms of silence
inserted between sections.
the “-” character with 250 ms of silence; otherwise the number is automatically
separated into sections of four digits and played back with 250 ms of silence
inserted between sections.
Credit Card Expiration Date
The Credit Card Expiration Date generator type supports the following
constructors:
constructors:
•
(Number year, Number month, Number day)
•
(Number year, Number month)
The parameters are identical to the following Generated Date constructors:
•
If day is 0 or omitted—GeneratedDate (year, month, true)