Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet

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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
 
Chapter 2      CRS Editor Palette Step Descriptions
Document Steps
For example:
word=true
dtmf-star=bye
dtmf-4=4
Document Steps
The steps in the Document palette of the Cisco Customer Response Solutions 
(CRS) Editor provide script designers with a way to handle various kinds of 
documents.
This section contains the following topics: