Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Chapter 2 CRS Editor Palette Step Descriptions
Database Steps
2-272
Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
DB Write Step
Use the DB Write step to select a database and enter SQL UPDATE, SQL
DELETE, or SQL INSERT statements.
DELETE, or SQL INSERT statements.
You can use this step to update an enterprise database. When you are finished with
a database write operation, use the DB Release step to free the connection to the
database server.
a database write operation, use the DB Release step to free the connection to the
database server.
The DB Write step has three output branches:
•
Successful—The DB Write step successfully enters the specified SQL
statements.
statements.
•
Connection Not Available—The DB Write step can not find a connection to
the specified database.
the specified database.
•
SQL Error—The DB Write step encounters a SQL command error.
The DB Write customizer window contains four tabs:
•
•
•
The following sections describe these tabs.
General tab (DB Write step)
Use the General tab of the DB Write customizer window to identify the DB
Resource Name variable and the database that you want to update.
Resource Name variable and the database that you want to update.