Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

In addition to the script variables that you can define in the Variable pane of the 
Cisco Unified CCX Editor window, you can use the following Cisco predefined 
strings as call variables in Cisco Unified CCX  in the Get/Set Enterprise Call Info 
steps:

VRU Script Name

ConfigParam

Call.CallingLineID

Token (Field)

The token (index) number of the enterprise call 
variable. 

Using a token, you can assign more than one value 
to a variable. If a call variable has a token, it can 
have a set of values similar to an array index. 

Do nothing if you do not want to use a token. If 
you want to use a token, select a number for the 
token.

The default token separator is |. This can 
be modified on the system parameters 
page in the Cisco Unified CCX  
Application Administration window.

Add / Modify (Button)

Use these buttons to access the Add Field dialog 
box. Use that dialog to add or modify the mapping 
of enterprise call variables to local call variables 
and click OK when finished.

An entry can be directly edited in the table 
list by double clicking on it. To sort the 
entries, click on the column header.

Delete (Button) 

To remove the mapping of an enterprise call 
variable to a local call variable, highlight the row 
containing the variable and click Delete.