Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Media Steps
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Input tab (Get Digit String)
Use the Input tab of the Get Digit String customizer window to set conditions for
receiving caller input.
receiving caller input.
Figure 2-85
Get Digit String Customizer Window—Input Tab
describes the properties of the Input tab of the Get Digit String
customizer window.
Table 2-69
Get Digit String Properties—Input Tab
Properties / Buttons
Description
Initial timeout (in sec)
Variable indicating the amount of time the system
waits for initial input from the caller.
waits for initial input from the caller.
Interdigit timeout (in sec)
Variable indicating the amount of time that the
system waits for the caller to enter the next digit,
after receiving initial input from the caller
(DTMF).
system waits for the caller to enter the next digit,
after receiving initial input from the caller
(DTMF).