Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Media Steps
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Filter tab (Name to User step)
Use the Filter tab to configure various filter properties for the Name To User step.
Figure 2-97
Name To User Customizer Window—Filter Tab
Maximum Retries
Variable indicating the number of times the step
attempts to receive valid input. A “0” value means
that no retry is allowed; in this case, the script
must handle the retry scenario.
attempts to receive valid input. A “0” value means
that no retry is allowed; in this case, the script
must handle the retry scenario.
Flush Input Buffer
Radio button.
Yes—The system erases previously entered input
before capturing caller input.
before capturing caller input.
No—The system does not erase previously
entered input before capturing caller input.
entered input before capturing caller input.
Table 2-80
Name To User Properties—Input Tab (continued)
Properties / Buttons
Description