Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Media Steps
Input tab (Name to User step)
Use the Input tab to configure various input properties for the Name To User step.
Figure 2-96
Name To User Customizer Window—Input Tab
describes the properties of the Input tab of the Name To User
customizer window.
Table 2-80
Name To User Properties—Input Tab
Properties / Buttons
Description
Initial Timeout (in sec)
Variable indicating the amount of time, in seconds,
that the system waits for initial input from the
caller.
that the system waits for initial input from the
caller.
Interdigit Timeout (in sec)
Variable indicating the amount of time that the
system waits for the caller to enter the next digit,
after receiving initial input from the caller.
system waits for the caller to enter the next digit,
after receiving initial input from the caller.
Note
This property does not apply to ASR
channels.
channels.