Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Media Steps
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
The Customizer Window of the Generic Recognition Step
The customizer window of the Generic Recognition step contains four tabs:
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General tab (Generic Recognition step)
Use the General tab of the Generic Recognition step to set the contact, the
interruptible option, and the recognition result information.
interruptible option, and the recognition result information.
Figure 2-114
Generic Recognition Customizer Window—General Tab
describes the properties of the General tab of the Generic Recognition
step customizer window.