Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Prompt Steps
Credit Card Expiration Date
The Credit Card Expiration Date generator type supports the following
constructors:
constructors:
•
(Number year, Number month, Number day)
•
(Number year, Number month)
The parameters are identical to the following Generated Date constructors:
•
If day is 0 or omitted—GeneratedDate (year, month, true)
•
All other cases—GeneratedDate (year, month, day, true)
Create Language Prompt
Use the Create Language Prompt step to input a set of prompts corresponding to
different languages.
different languages.
You can use the Create Language Prompt step to adapt concatenating prompts to
the sentence structures of different languages.
the sentence structures of different languages.
For example, a normal grammar sequence for an English sentence is Subject +
Verb + Object. For a Japanese sentence, it is Subject + Object + Verb.
Verb + Object. For a Japanese sentence, it is Subject + Object + Verb.
The selection of the prompt is based on the standard search for a matching
language. For example, assuming a language context of {L[fr_FR}, L[en_GB]},
the search returns the first prompt defined for the following languages: L[fr_FR],
L[fr], L[en_GB], L[en], and finally L[ ].
language. For example, assuming a language context of {L[fr_FR}, L[en_GB]},
the search returns the first prompt defined for the following languages: L[fr_FR],
L[fr], L[en_GB], L[en], and finally L[ ].
describes the properties of the Create Language Prompt customizer
window.
Table 2-111
Create Language Prompt Properties
Properties / Buttons
Description
Options (Languages and
Prompts
Prompts
Prompt expression names or prompt expressions
and all the languages that have been entered.
and all the languages that have been entered.
Output Prompt
Script variable where the prompt that results from
the Create Language Prompt step is stored
the Create Language Prompt step is stored