Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
2-15
Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
General Steps
Day of Week Step
Use the Day of Week step to cause the script to branch to different connection
output branches depending on the current day of the week.
output branches depending on the current day of the week.
Figure 2-8
Day of Week Customizer Window
Steps that you add following a specific connection branch will execute if the
application server system clock indicates that the day of the week matches one of
the days associated with that connection.
application server system clock indicates that the day of the week matches one of
the days associated with that connection.
You must cover all days with output branches and you must assign each day its
own connection(s). If a day is not assigned to at least one output branch, the Cisco
Unified CCX Editor displays a warning dialog box when you close the Day of
Week customizer window.
own connection(s). If a day is not assigned to at least one output branch, the Cisco
Unified CCX Editor displays a warning dialog box when you close the Day of
Week customizer window.
Note
Selecting all connections at a time shows, in the middle panel, all days currently
selected
selected